If you do not have a CD but a digital download simply select the EM4 folder and remove it from your pc. DO MAKE SURE YOU PLACED THE DIGITAL DOWNLOAD FILE YOU NEED FOR THE REINSTALL IN ANOTHER FOLDER. Then reboot the computer. Now select the digital download and reinstall the game. If you have the German or French version of EM4 (so not deluxe), don't forget to install the patches.
If problems arise during the installation process, we recommend the manual installation. If the manual installation aborts, please check if the game is still running in the background. If DLL-files are still in use, they cannot be replaced. Instructions to manually install DirectX & Visual C++ Go to -of-emergency.com/patch and download the "Prerequisites (DirectX, Visual C++ Redistributables)"DirectXThe download extracts the files. At this point a new folder can be selected, e.g. on the desktop. The SETUP.exe has to be started manually. Please follow the instructions of the setup program. Visual C++Select vcredist_x64.exe (only for users of 64bit Windows) and vcredist_x86.exe (for all). Execute both files after the download one after another. Follow the instructions of the setup program. Alternatively you may download the files separately on the following websites: DirectX: -us/download/details.aspx?id=8109 Visual C++: -de/download/details.aspx?id=30679
If you use several screens, please remove one. Or try the following: Open the emergency_5_settings.json file:PC: C:\Users\\AppData\Roaming\Promotion Software GmbH\EMERGENCY 5\emergency_5_settings.json(The AppData folder may be hidden. In this case one can tell the operating system to show hidden files.)Mac: /Users//Library/Containers/com.promotion-software.emergency5.deluxe/emergency_5_settings.jsonSearch for "qsf::RendererSettingsGroup" and change the entry to "Resolution": "1920 1080". The game can also be played in windowed mode. With Alt-Return one can switch between the modes. As an alternative, the mode can be changed by altering the emergency_5_settings.json file: The setting "Fullscreen" can manually be changed to "false" or "true". 2b1af7f3a8